[nbox type=”notice”]In this lesson watch the video, look at the useful phrases for negotiations and take the quiz. [/nbox]

[nbox type=”success”]Negotiations

Starting
Could we begin now please?
OK, let’s get started, shall we?		 Refusing an offer
I’m sorry, we can’t accept that.
I’m not sure about that.
Exploring positions
Can you, please, give me your best offer?
What do you have in mind?
How would you feel about a bigger discount?		 Accepting an offer
I think we can agree to that.
That sounds reasonable.
Making offers and concessions
If you order now, we’ll give you a discount.
We’d be prepared to offer you a better price
if you increased your order.		 Playing for time
Let me sleep on it. 
I’d like to think about it. 
I’m sorry, but I’ll have to consult my colleagues about that. 
Checking understanding
When you say there are delivery problems, what do you mean?
Have I got this right? You said a dicount on an order of 2000.
If I understand you correctly…		 Closing the deal
That’s it, then. I think we’ve covered everything.
Great! We’ve got a deal.
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[nbox type=”error”]YOU CAN NOW TAKE THE END OF LESSON QUIZ.
Fill in the gaps or choose the one alternative that best completes the statement or answers the question. [/nbox]